Do you have any questions?

We are here for you

If you have any questions about our products or your order, you can contact us by phone, WhatsApp or email. We will get back to you as soon as possible.

Or simply send us your request using the contact form.

Telephone

+49 (0)33769 410 990

WhatsApp

+49 (0)33769 410 990

e-mail

info@risisani.de

Would you like to know who is behind RISISANI?

Our team

If you have any questions, suggestions, concerns or needs, please do not hesitate to contact us at
.

Simone

Owner | Customer Service & Accounting

I actually take care of everything here. No matter what comes up. From customer support and invoices to food for the whole gang.

E-mail: simone@risisani.de

Rico

Owner | Customer Service & Technology

In addition to customer service, I do everything technical in the background that can be done with a keyboard, monitor and mouse.

E-mail: rico@risisani.de

Diana

Support | Customer service & back office

I am there for you if you have any questions by phone or email and will make sure that everything runs smoothly behind the scenes.

E-mail: diana@risisani.de

Samira

Junior manager | Telephone customer service (English)

I take care of the telephone inquiries from the USA because I speak the best English of anyone here.

E-mail: info@risisani.de

Mathias

Logistics | Warehouse, Magic & Shipping

To get your order to you as quickly as possible, I pull out all the stops with INLOGSI in the warehouse. Sometimes even at night.

E-mail: mathias@risisani.de

Mark

Marketing | Affiliate & Sales USA

When I'm not frying the meat on the barbecue for everyone (which is often the case), I'm looking after our partners in the USA.

E-mail: markus@risisani.de

Ninjo

Junior manager | Ideas, good humor & motivation

My job here in the background is to develop good ideas and keep everyone happy. But it's a great job - it works!

E-mail: info@risisani.de

Makita

Accounting | Dunning & enforcement

My job here is to take care of unpaid bills.

E-Mail: I cannot be reached by e-mail. I will contact you if necessary.

Simone

Owner | Customer Service & Accounting

I actually take care of everything here. No matter what comes up. From customer support and invoices to food for the whole gang.

E-mail: simone@risisani.de

Rico

Owner | Customer Service & Technology

In addition to customer service, I do everything technical in the background that can be done with a keyboard, monitor and mouse.

E-mail: rico@risisani.de

Diana

Support | Customer service & back office

I am there for you if you have any questions by phone or email and will make sure that everything runs smoothly behind the scenes.

E-mail: diana@risisani.de

Samira

Junior manager | Telephone customer service (English)

I take care of the telephone inquiries from the USA because I speak the best English of anyone here.

E-mail: info@risisani.de

Mathias

Logistics | Warehouse, Magic & Shipping

To get your order to you as quickly as possible, I pull out all the stops with INLOGSI in the warehouse. Sometimes even at night.

E-mail: mathias@risisani.de

Mark

Marketing | Affiliate & Sales USA

When I'm not frying the meat on the barbecue for everyone (which is often the case), I'm looking after our partners in the USA.

E-mail: markus@risisani.de

Ninjo

Junior manager | Ideas, good humor & motivation

My job here in the background is to develop good ideas and keep everyone happy. But it's a great job - it works!

E-mail: info@risisani.de

Makita

Accounting | Dunning & enforcement

My job here is to take care of unpaid bills.

E-Mail: I cannot be reached by e-mail. I will contact you if necessary.

Behind the scenes

An insight into our history, the creation and production of the lawn rake. A film by turf freak Andreas Kraus.