You have questions?
We are here for you
If you have any questions about our products or your order, you can contact us by phone, WhatsApp or e-mail. If necessary, we will get back to you as soon as possible.
Or simply send us your request via the contact form.
You want to know who is behind RISISANI?
Our team
If you have any questions, suggestions, concerns or needs, we are always happy to help
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Owner | Customer Service & Accounting
I actually take care of everything here. No matter what's going on. From customer support to invoices to food for the whole gang.
E-mail: simone@risisani.de
Owner | Customer Service & Technology
Besides customer service, I do everything technical in the background that can be done with a keyboard, monitor and mouse.
E-mail: rico@risisani.de
Support | Customer Service & Back Office
I'm here for you if you have any questions by phone or email, and I make sure things are running smoothly behind the scenes.
E-mail: diana@risisani.de
Junior Manager | Telephone Customer Service (English)
I take care of the telephone enquiries from the USA because I speak the best English of all here.
E-mail: info@risisani.de
Logistics | Warehouse, Magic & Shipping
To get your order to you as quickly as possible, I pull out all the stops with INLOGSI in the warehouse. Sometimes even at night.
E-mail: mathias@risisani.de
Marketing | Affiliate & Sales USA
When I'm not roasting meat on the grill for everyone (which is often), I take care of our partners in the US.
E-mail: markus@risisani.de
Junior manager | ideas, good mood & motivation
My job here is to develop good ideas in the background and keep everyone happy. But it's a great job - it works!
E-mail: info@risisani.de
Accounting | Dunning & Enforcement
My job here is to take care of unpaid bills.
E-mail: I cannot be reached via e-mail. I will contact you if necessary.
Owner | Customer Service & Accounting
I actually take care of everything here. No matter what's going on. From customer support to invoices to food for the whole gang.
E-mail: simone@risisani.de
Owner | Customer Service & Technology
Besides customer service, I do everything technical in the background that can be done with a keyboard, monitor and mouse.
E-mail: rico@risisani.de
Support | Customer Service & Back Office
I'm here for you if you have any questions by phone or email, and I make sure things are running smoothly behind the scenes.
E-mail: diana@risisani.de
Junior Manager | Telephone Customer Service (English)
I take care of the telephone enquiries from the USA because I speak the best English of all here.
E-mail: info@risisani.de
Logistics | Warehouse, Magic & Shipping
To get your order to you as quickly as possible, I pull out all the stops with INLOGSI in the warehouse. Sometimes even at night.
E-mail: mathias@risisani.de
Marketing | Affiliate & Sales USA
When I'm not roasting meat on the grill for everyone (which is often), I take care of our partners in the US.
E-mail: markus@risisani.de
Junior manager | ideas, good mood & motivation
My job here is to develop good ideas in the background and keep everyone happy. But it's a great job - it works!
E-mail: info@risisani.de
Accounting | Dunning & Enforcement
My job here is to take care of unpaid bills.
E-mail: I cannot be reached via e-mail. I will contact you if necessary.
Behind the scenes
An insight into our history, the creation and production of the lawn rake. A film by turf freak Andreas Kraus.